![]() ![]() We also have Aid and Assist channels where you can get resources and even have someone look over your shoulder at the customer’s return in real time when necessary. Your lead, your manager, and the TurboTax Live expert network are there to provide answers. Within the TurboTax Live team, we use a messaging platform, where you can type in your questions while talking to a customer. Help is never more than a keystroke away. What if a customer asks a question I don’t know the answer to?ĭon’t worry. The EA program is an optional benefit for your personal development. Intuit covers the cost of the program and provides the study materials from Fast Forward Academy, as well as a mentor to help you with questions. If you are hired as a Tax Associate, you can participate in our Intuit EA Credential Assistance Program. Earning your EA credential opens the doors at TurboTax Live for promotional opportunities to a credentialed Tax Expert or equivalent role. Can Intuit help me earn my Enrolled Agent (EA) credential? or bilingual in French in Canada, we offer a language differential. If you are bilingual in Spanish in the U.S. You’re also eligible for an end-of-season bonus based on performance. We offer competitive rates based on the state where you live. Our Intuit tax associates are paid hourly. How are TurboTax Live professionals paid? Equipment must be returned if you decide to leave Intuit. And you can contact Intuit support if you need help getting up and running. There’s no cost to you to obtain or use any of Intuit’s equipment - it’s all provided as part of your employment. An approved backdrop for video calls that attaches to the back of your chair.A headset for communicating with customers.A dedicated laptop with all the required software installed.On your start date, you’ll receive a shipment with everything you need to serve customers: There are both self-led and live remote sessions, and you will be paid during this period.Īfter the training period, you will get to jump into the role and work directly with customers. Training starts on your first day of employment and takes about 10 days to complete complete - including two full weekends, when TurboTax customers frequently work on their returns. How much training would I need to complete? Returning experts often have some choice about when they start work, so some can opt to begin even earlier than January. The typical working season is from early January to the end of April. The third is in October for those who take tax extensions.The second is in April around the tax filing deadline. ![]() The first peak is at the end of January when tax filing opens.We have three peaks during the year for tax preparation: What is the working season for tax professionals? However, during the peaks in January and April, we need even more help, so you may have the option to work additional hours at those times. To make sure that you’re in the rhythm of using our tools and taking calls, we would look for you to work a minimum of 20 hours a week. How many hours do seasonal tax preparers work? Depending on minimum hours worked, you can also get benefits such as a 401K savings plan with Intuit matching, Employee Stock Purchase Plan, Employee Assistance Program, paid sick leave, Intuit-provided E&O insurance, product discounts, and a free personal tax return through TurboTax. You can work remotely, earn extra income, and choose from work schedules that work best for you. What are the benefits of joining Intuit as a TurboTax Live professional? If you have bookkeeping experience for small businesses, you may also be interested in a year-round role up to 40 hours a week with QuickBooks Live. Prior experience in tax preparation for a tax practice or in a retail setting is also a plus. We’re always looking for remote tax preparers who have bilingual proficiency in Spanish in the U.S. At least three years of recent experience preparing federal and state individual 1040 tax returns for customers using professional tax preparation software.An active credential as an Enrolled Agent (EA).An active credential as a Certified Public Accountant (CPA).This experience helps ensure that, after additional expert training with us, you can provide our TurboTax Live customers with the quality service they need.įor the credentialed Tax Expert role, you need: We also consider any volunteer tax preparation experience. An active Preparer Tax Identification Number (PTIN).A minimum of 30 returns prepared per season. ![]()
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